How To Write Phone Conversation Script . A person who identifies himself/herself by phone can say: Here is a sample phone script for an outbound sales prospecting scenario. How to Write a Telephone Conversation in a Screenplay from www.studiobinder.com For example, include a greeting, mention the agent’s name, inform them if the call is being recorded, thank them for calling and invite them to ask a question. Thank you for calling friend tecnology firm. By doing so, you could send a good message to customers about how valuable their suggestion is for you.